Qatar Airways

All information about Qatar Airways flights is available from the Qatar Airways Customer Services Contact Number.

00 974 4022 6000

Why would I need to call the Qatar Airways Customer Services Contact Number?

• To enquire about a flight from their airline
• To check on your booking with Qatar Airways
• If you work for Qatar Airways and would like to contact HR
• If you wish to apply for a job with Qatar Airways
• If you wish to make a complaint about a service you received from Qatar Airways
• If you have been charged for something by Qatar Airways and you don’t know why


Qatar Airways is the state-owned flag carrier airline of Qatar, with their headquarters based in the Qatar Airways Tower in Doha. The airline links with over 150 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania, and has a fleet of over 180 aircraft.
Qatar Airways Group employs around 40,000 people, around 24,000 of which work directly for the airline. Qatar Airlines has been a part of the OneWorld alliance since October 2013, which made it the first Gulf carrier to sign with one of the three airline alliances.

Qatar Airways Contact Numbers

Department Opening Hours
Head Office 24/7
Complaints 24/7
Baggage Policies 24/7
Privilege Club Enquiries 24/7
Careers with Qatar Airways 24/7

Qatar Airways Head Office Opening Hours

Department Opening Hours
Head Office 9am-6pm, Monday-Saturday

Qatar Airways Head Office Address

Department Address
Head Office Qatar Airways Tower, Airport Road, Al Hilal, Ad Dawhah, Qatar

Qatar Airways Contact Number for Customer Services

When visiting the Qatar Airways website, it is easy to locate the easiest ways to book a flight with the airline, either by using the task-bar in the middle of the page or visiting the ‘Book’ section. Visiting this section allows site visitors to book a flight, hotel or car, and also the chance to book tours in Qatar, book Al Maha services, book transit accommodation and buy travel insurance. The airlines also advertise offers, where Qatar Airways fly to and booking information you may need such as information on group or family travel.
Visiting the travel section of the page allows customers to check baggage information surrounding how Qatar Airways run their airline, which airports they run from and travel information like Visa and passport requirements. The section also provides links to their special services such as disability assistance and special meals.

On the Qatar Airways front page the airline advertises excellent value fares for flights that are being offered at reasonable prices. There is also a chance to subscribe to their newsletter which allows subscribers to access latest information regarding Qatar Airways and any latest offers or flights they may be offering.
By choosing to manage your trip you can have the chance to modify your booking, select your own seat, order special meals to suit any dietary needs, book extra baggage, rent a car, book a hotel and buy travel insurance.

With this, Qatar Airways customers can also check-in online, from 48 hours and up to 90 minutes before your flight departs – unless you are flying to or from the United States in which case check-in is available 24 hours prior to departure. If you check in online you are applicable to receive a 10% discount vouched to redeem at Qatar Duty Free outlets.
Customers can also monitor their flight status, meaning they can stay updated on any flight changes while on the go. All of these services allow Qatar Airways customers to experience a more enjoyable and relaxing travel with the airline.

Planning a Trip with Qatar Airways

Making travel plans with Qatar Airways is relatively easy with their task bar layout on their website homepage. The task bar includes options for booking a flight, managing your booking, checking in online, checking your flight status and searching a flight timetable.

Flight booking requires information on where your flight will depart from and arrive at, what dates you would like to fly to and from, and how many passengers there will be, relating to if they are adults (12+), children (2-11) or infants (under 2). They also provide the opportunity to search specifically for business/first class (Premium class) seats.
To book hotels with Qatar Airways they ask for the destination your hope to stay in, your preferred check-in and check-out dates, how your will arrive (airplane, train, car), if you are travelling for work and how many rooms will be required for how many customers. With 1,218,957 properties worldwide there can always be a large choice of hotels to choose from, all with great deals found for any kind of budget.

Car rental with Qatar Airways doesn’t include any credit card fees or amendment fees, and requires minimal information to begin the rental. The site asks where your desired pick-up location will be, and if you would like to return the car to the same location, what your pick-up and drop-off date and times will be, and if the driver is aged between 30-65. The site advises that car rental companies may charge more if a driver is younger than 30 or older than 65. The care hire site also asks if your rental will be required for business or leisure purposes.
Qatar Airways also offer a holiday booking service, with offers surrounding stopovers, hotels, attractions, tours, group travel and events. To book a holiday, customers should include information on the date they hope to travel from, how many nights they will be away for, how many rooms are required and how many guests there will be per room. This allows the service to search for holidays suitable for your specific travelling needs.

Working for Qatar Airways

To find a career with Qatar Airways you can visit their careers website to search for current job opportunities. By searching a keyword relevant to your preferred position, a job function (like administration or cabin crew), a country and city you would like to work from, an organisation and an employment type such as full time or graduate, you can find the perfect job for you.
You can register an account with the airline to make job applications easier, and there is also an opportunity to set up an alert to inform you of any new jobs with Qatar Airways.

Checked and Hand Luggage Policies

For their baggage allowance Qatar Airways typically allow two pieces of checked luggage weighing up to 23kg each in their economy class flights, and two pieces not to exceed 32kg each for first class and business class flyers. These terms may change across multiple flights however, so it is always best to check their allowance guidelines on Excess baggage charges may be applied if you exceed the weight and/or piece allowances.

If your journey includes travel on an airline that is not Qatar Airways you should always check their baggage allowance policies as well to ensure you do not exceed them.
Hand baggage allowance differs for each flying class. First class passengers are allowed two pieces which cannot exceed a total weight of 15kg. The same policy applies to those in business class, and for those in economy class their baggage must be one piece that cannot exceed 7kg.

As well as their hand baggage allowance, passengers may also carry personal items such as one small bag, one coat, one umbrella, a pair of crutches or a walking stick, a small camera, limited reading material, an infant’s carrying basket and duty-free items purchased on the day of your flight. Any laptops or laptop bags must fit within hand baggage allowance.
Qatar Airways provide a baggage tracker service for anyone worried about lost baggage, which can be used with either booking/file reference numbers or bag tag numbers.

Privilege Club

Qatar Airways Privilege Club is a membership based club that brings members special benefits and offers for Qatar Airways. With your membership, you can earn Qmiles and Qpoints, with Qmiles being earned each time you fly with Qatar Airways, OneWorld airlines, Qatar Airways partner airlines or use the services of their 60+ global partners.
Their Qcalculator allows you to calculate how many Qmiles you will earn per flight. With your Qmiles you may use them to book new flights with Qatar Airways, as long as they are used before their expiration.

Qpoints are also earned by flying with Qatar Airways and any OneWorld member airline, and can be used to help you upgrade or renew your Privilege Club membership tier. The four tiers (Burgundy, Silver, Gold and Platinum) require specific amounts of Qpoints to upgrade or renew the membership tier. All members begin on Burgundy tier, and can stay at this level without renewal Qpoints. To earn silver membership a member must earn 150 Qpoints, for Gold they must reach 300 Qpoints and Platinum members must provide 600 Qpoints. Each tier then requires different Qpoint amounts for renewal 12 months and 24 months prior to their renewal date.

With each tier is access to more benefits like unlimited lounge access, extra baggage allowance, exclusive discounts at Qatar Duty-Free, priority check-in, award fee waivers, flexi awards and online redemption discount.

Privilege Club also provides offers for its members like earning 2,000 bonus Qmiles for your first online booking, which means members can easily book more flights with Qatar Airways.



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